The Ethnic Community Care Links Inc. is a public benevolent institution funded by the Queensland Department of Health Home and Community Care (HACC) Program, the Department of Health and Ageing Community Aged Care Packages Program and Department of Health and Ageing National Respite for Carers Program.

ECCLI's vision is of a community which through its attitudes and practices, promotes and works within the principles of inclusion, compassion, care and respect for others and equal access to all people, regardless of background, culture or abilities.

ECCLI is committed to enhance the quality of life of all complex needs frail aged and younger people with disabilities and their carers by supporting them in their own homes for as long as practicable in cooperation with family, community and all relevant services. We understand complex needs clients to be:

• Those people whose cultural/language barriers present significant difficulty in accessing mainstream services,
• Any client who may require a high level of coordination of services to continue living at home.

ECCLI is committed to access and equity within a social justice framework.

• We respect and value equally the different cultural beliefs and values of individuals
• We support the concept of wholistic approach to servicing people.
• We believe barriers to equitable access to comprehensive health opportunities should be eliminated.
• We believe that consumers have the right to participate in determining the direction, activities and planning processes adopted by the organisation.
• We place high priority on enhancing the quality of life of our client group.
• We respect the right of individuals to choose their lifestyle and to receive safe and competent care which is compatible with our duty of care.
• We believe that individuals should be supported and assisted to attain optimum levels of health and well-being within the framework of inter agency cooperation.
• We value effective planning to ensure the service offered is of high quality, relevant and timely.
• We value the ongoing development of best practice to ensure that available resources are used in the most effective manner to achieve positive outcomes for the client group.